Sources of cognitive bias – avoiding the pitfalls

29 марта

Out of the box


Язык доклада: Английский Сожность: All levels


Bath Graham

Principal consultant, T-Systems


Researchers have taken a careful look at the way humans think and they have noticed how sometimes people are influenced by a number of factors which cause undesirable bias in the way they take decisions. This research* has been applied principally to business leaders and managers, but it also highly relevant to the area of software testing. This presentation explains in easy terms the principal way in which people think and take decisions. It then goes on to describe the main sources of cognitive bias and how these impact various aspects of software testing, such as: Creating risk-based test strategies; Performing exploratory tests; Estimating testing effort; Reporting defects. This presentation is intended for anyone involved in taking decisions in testing. In other words, all of us! You will gain valuable insights into everyday software testing situations where cognitive bias can influence decision-taking. Understanding these situations will help us limit their impact on our projects and their team members. *much of the research in based on work performed by Nobel Prize winner, Daniel Kahneman